DURABLE MEDICAL EQUIPMENT

Your Durable Medical Equipment Service Solution

Our DME Team is Dedicated to Improving your Process Performance while Reducing your DSO

IND DME as your partner brings the best performance for you and your patients by performing routine operations and revenue process functions at an exceptional value.  Let IND DME focus on your routine tasks so you can focus on your core business, Patient Care.

  • Over 45% reduction in insurance-related adjustments
  • 60% improvement in payments related to pre-authorization items
  • DSO reduction of 5 days
  • Over 75% improvement in documentation processing resulting in timely delivery to patients

Eligibility Verification

 Initial & on-going, including monthly verification

Prior Authorization

 Initial submission & follow ups

Document Processing

Indexing, triage, data entry, routing/managing fax queues, WOPD, ventilation auths, wound therapy

Order Confirmation & Claims Reconciliation

Document verification, eligibility, obtaining signatures prior to order verification

Equipment Supply Management

Customer calls, resupply, order entry

AR Management

Payer and private pay collections

Why choose IND as your DME partner?

The IND Consulting approach is 24/7, 365 days a year coverage. You get a United States based Project Manager and Customer Support available around the clock. The IND Call Centers have bilingual call center capabilities to serve your patients better, too! Your dedicated IND DME team will perform above industry standards to relieve your organization of routine processes– so you can focus on your core business practices! DME support from IND Consulting– another way to grow and win.

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98% IND DME Customer Satisfaction.

24/7, 365 days a year, IND’s global data centers are at work for you.

Bi-lingual (English/Spanish) call center & patient support capabilities.

Your Growth is Our Business

Contact us to Explore your Outsourcing Support Options

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