Maintain consistency by providing the same level of productivity, efficiency and quality during off-peak hours with our experienced PODS On-Call support team.
When You Go Home, We Don’t
Quality after-hours support is important to your business and your customers. Our process is personalized to each of our customers needs, providing both the technical and the operational resources required.
Dedicated, licensed pharmacists to handle your afterhours calls
Pricing structure based on call type, not per minute or time spent
Calls answered live by PODS On-Call staff with LTC pharmacy experience.
Emergency dispense of urgent or first dose medications, including first dose automation order verification & release
LTC pharmacy experienced customer service support
Handle inquiries or consults such as medication & allergy interactions, clinical questions, & order status